Help & Troubleshooting
Follow the steps below, or send a support request with the error reference so the team can investigate.
Choose an issue
Step-by-step guidance for common problems.
Connect Gmail, Drive, GitHub or another connector
Try each step in order. If a step does not match your screen, stop and report what you see.
- Open BQ Sqwad AI and go to Connectors.
- Choose the service and tap Connect.
- On the provider's official authorization page, choose the intended account and review the permissions.
- Return to BQ Sqwad AI and refresh the connector status.
- If the service still shows disconnected, submit a support report with the connector name and error reference. Do not send provider passwords or access tokens.
Support will never need your password, one-time login code, payment card number or provider access token.
Support replies
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Contact support
If the guide did not solve the problem, send the team a short description and the safe reference code shown by the app or website.